Term and Conditions

Welcome to Selfridges Shop

Dear Valued Customer,

Welcome to Selfridges Shop, your premier destination for elegant fashion and accessories. These Terms and Conditions govern your use of our website and services. By accessing essentialwomenwear.com and making a purchase, you agree to be bound by these terms. We are committed to providing you with a sophisticated shopping experience that reflects the quality of our collections.

1. User Responsibilities and Account Terms

1.1 Account Registration

To enhance your shopping experience, you may create an account with Selfridges Shop. You are responsible for:

• Providing accurate and complete registration information
• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Promptly updating any changes to your information

1.2 Acceptable Use

You agree to use our website for lawful purposes only and refrain from:

• Uploading or transmitting harmful content
• Attempting to gain unauthorized access to our systems
• Interfering with the website’s functionality
• Engaging in any fraudulent activities

2. Products and Services Description

2.1 Product Information

Selfridges Shop offers a curated collection of:

• Fashion accessories including bags, belts, and jewellery
• Clothing and outerwear
• Footwear for various occasions
• Special occasion and bridal items

2.2 Product Availability

We make every effort to display accurate inventory information, however:

• All products are subject to availability
• We reserve the right to limit quantities
• Items in your cart are not reserved until payment is complete
• We may discontinue products at any time

2.3 Product Quality and Description

We strive to provide accurate product descriptions and images. Please note:

• Colors may vary slightly due to monitor settings
• Product dimensions are approximate
• We are not liable for minor variations in craftsmanship that do not affect functionality

3. Order and Payment Terms

3.1 Order Process

The ordering process consists of:

• Product selection and addition to cart
• Providing accurate shipping information
• Selecting preferred shipping method
• Payment authorization and confirmation

3.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

3.3 Order Confirmation and Processing

• Orders are processed within 1-2 business days
• You will receive order confirmation via email
• We reserve the right to cancel any order for reasons including but not limited to: pricing errors, suspected fraud, or product unavailability
• All prices are in US dollars unless otherwise specified

4. Shipping and Delivery

4.1 Shipping Methods

We offer two shipping options:

• Standard Shipping – $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping – via EMS (15-25 business days after shipment, available for orders over $50)

4.2 Shipping Regions

We ship globally, excluding some Asian countries and remote areas. For specific country availability, please contact our customer service team.

4.3 Delivery Responsibilities

• You are responsible for providing accurate shipping address
• Risk of loss passes to you upon delivery to carrier
• Any import duties or taxes are the customer’s responsibility
• Delivery times are estimates and not guaranteed

5. Returns and Exchanges

5.1 Return Policy

We accept returns and exchanges for eligible items within 15 days of receipt. To be eligible:

• Items must be unworn and unused
• All original tags must be attached
• Products must be in original packaging

5.2 Non-Returnable Items

The following items cannot be returned for hygiene and quality assurance reasons:

• Fine jewellery
• Fashion jewellery
• Hair accessories
• Items showing signs of wear or damage
• Products without original tags and packaging

5.3 Return Process

Please follow these steps for returns:

• Email customer service within 15 days of receipt
• Include order number and reason for return
• Wait for return authorization and instructions
• Ship items to provided address with return authorization number

6. Intellectual Property

6.1 Copyright and Trademarks

All content on essentialwomenwear.com is owned by Selfridges Shop, including:

• Text, graphics, and logos
• Product designs and descriptions
• Website layout and functionality
• Photography and visual elements

6.2 Permitted Use

You may use our website for personal, non-commercial purposes. Any unauthorized use may violate:

• Copyright laws
• Trademark regulations
• Other applicable intellectual property laws

7. Liability Limitations

7.1 General Liability

Selfridges Shop’s liability is limited to the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages
• Our total liability shall not exceed the purchase price of your order
• We are not responsible for third-party actions

7.2 Product Liability

While we ensure product quality, we are not liable for:

• Normal wear and tear
• Improper care or use of products
• Individual allergic reactions unless specifically warned
• Minor variations from product images

8. Privacy and Data Protection

8.1 Data Collection

We collect necessary information to process your orders and enhance your shopping experience. This includes:

• Personal identification information
• Order history and preferences
• Payment information (securely processed)
• Browsing data for website improvement

8.2 Data Protection

We implement reasonable security measures to protect your information, though no online transmission is completely secure.

9. Governing Law and Dispute Resolution

9.1 Applicable Law

These terms are governed by the laws of North Carolina, United States, without regard to conflict of law principles.

9.2 Dispute Resolution

In the event of any dispute:

• We encourage direct communication with our customer service team
• Mediation or arbitration may be pursued before litigation
• Any legal proceedings shall be in the courts of Raleigh, North Carolina

10. Modifications to Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of our website after changes constitutes acceptance of the modified terms. We will notify users of significant changes via email or website notice.

11. Contact Information

12. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and Shipping & Returns Policy, constitute the entire agreement between you and Selfridges Shop regarding your use of our website and services.

Thank you for choosing Selfridges Shop. We appreciate the opportunity to serve you and are committed to ensuring your shopping experience reflects the elegance and quality that define our brand.